Technical Support Manager in Cape Town. Responsibilities: Supporting clients Managing the support tickets tickets and tracker Managing support staff Managing new product testing process Managing faults on products products Managing Replacement stock Running training sessions Requirements: Preferable experience in Solar fields Excellent problem-solving skills Ability to manage multiple tasks simultaneously Proficiency in keeping
Technical Support Manager in Cape Town. Responsibilities: Supporting clients Managing the support tickets tickets and tracker Managing support staff Managing new product testing process Managing faults on products products Managing Replacement stock Running training sessions Requirements: Preferable experience in Solar fields Excellent problem-solving skills Ability to manage multiple tasks simultaneously Proficiency in keeping
respond to claim-related queries and correspondence received. Requirements: Must have a thorough understanding Maintain and update your daily workflow queue for management reporting. To strive to have zero lost calls calls per day. To log all telephone calls received on the policy/claim records. To verify and update if necessary required for assessing the claim. Liaising with the Manager regarding the claim decision about a client query
respond to claim-related queries and correspondence received. Requirements: Must have a thorough understanding Maintain and update your daily workflow queue for management reporting. To strive to have zero lost calls calls per day. To log all telephone calls received on the policy/claim records. To verify and update if necessary required for assessing the claim. Liaising with the Manager regarding the claim decision about a client query
report to the Helpdesk Supervisor. Job Purpose: To receive incoming calls to the helpdesk and log all calls is satisfied with the action taken and services received from the department responsible for executing Supervisor on all follow-ups and calls to be able to manage call lists effectively Ensure that all completed afterhours calls to be managed and escalated efficiently The after-hours calls will be managed according to a Procedures as well as Standard as set out by Management are adhered to. Practice good work ethic and
report to the Helpdesk Supervisor. Job Purpose: To receive incoming calls to the helpdesk and log all calls is satisfied with the action taken and services received from the department responsible for executing Supervisor on all follow-ups and calls to be able to manage call lists effectively Ensure that all completed afterhours calls to be managed and escalated efficiently The after-hours calls will be managed according to a Procedures as well as Standard as set out by Management are adhered to. Practice good work ethic and
customer-focused individual who has experience in managing a portfolio of clients? Our national client in and effectively. You will play a pivotal role in managing sales orders, coordinating with internal teams 07:30 – 17:00 DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound outbound Invoicing of orders and sending for payment Receiving and actioning orders via email Processing customer
customer-focused individual who has experience in managing a portfolio of clients? Our national client in and effectively. You will play a pivotal role in managing sales orders, coordinating with internal teams 07:30 – 17:00 DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound outbound Invoicing of orders and sending for payment Receiving and actioning orders via email Processing customer
To check and validate all GAP claim documents received and to request any outstanding documents. To follow claim expectation is adequately addressed and managed by applying the principles and effectively communicating priority and escalated claims as identified by management are processed within 2 hours. Interacting with
To check and validate all GAP claim documents received and to request any outstanding documents. To follow claim expectation is adequately addressed and managed by applying the principles and effectively communicating priority and escalated claims as identified by management are processed within 2 hours. Interacting with