Manage customer expectations waiting times • Reservation confirmation emails sent • Maintain a professional
knowledge Thorough working knowledge of the Reservation process from input to output Experience with
policies and procedures are adhered to i.e. Reservations, Terms, Queries, VRV's, Invoicing, vehicle standards
policies and procedures are adhered to i.e. Reservations, Terms, Queries, VRV's, Invoicing, vehicle standards