pharmaceutical products, tracking orders, and ensuring customer satisfaction.
Key Responsibilit >
appointments with existing and potential medical customers
quality reports conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays • • Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports ensure the driver signs for each POD • Ensure customer satisfaction both internally and externally • productive. Quality, Health, and Safety: • Ensure that customer KPI's are known, understood, measured, managed
quality reports conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays • • Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports ensure the driver signs for each POD • Ensure customer satisfaction both internally and externally • productive. Quality, Health, and Safety: • Ensure that customer KPI's are known, understood, measured, managed
Provided Digital Marketing Solutions: Crafting custom strategies that enhance online presence and engagement compelling content that improves brand recognition and customer interaction. Social Media Management: Managing parties, increasing conversions and retaining customer interest. SEO (Search Engine Optimization): Improving
purchase order number is captured for all corporate customers before releasing invoice Ensure all POD's logged least 3 years experience in a general accounting/ customer service administration position Intermediate knowledge
other products that the company sells. Assist customers in product selection in an enthusiastic and professional the company in a professional manner. Encourage customers to become agents for Eden Perfumes, this includes
other products that the company sells. Assist customers in product selection in an enthusiastic and professional the company in a professional manner. Encourage customers to become agents for Eden Perfumes, this includes
high level of customer care through being visible and by proactively approaching customers at all times
high level of customer care through being visible and by proactively approaching customers at all times