switchboard system. Customer Service Deliver exceptional customer service and support to end-users, ensuring resolution of IT-related issues. Respond promptly to service requests and provide regular updates to users on infrastructure, including servers, networks, and cloud services. Training Provide training and guidance to end-users
successfully. Ensure the work done and quality of services provided by outsourced contractors (e.g., cleaning Consider and recommend changes to outsourced services and staff compliment (security guards, building water, electricity and other utility costs and services provided. Monitor parking and access control and Manage customer service matters in line with Company standards and within agreed service levels. Communicate
successfully. Ensure the work done and quality of services provided by outsourced contractors (e.g., cleaning Consider and recommend changes to outsourced services and staff compliment (security guards, building water, electricity and other utility costs and services provided. Monitor parking and access control and Manage customer service matters in line with Company standards and within agreed service levels. Communicate
successfully. Ensure the work done and quality of services provided by outsourced contractors (e.g., cleaning Consider and recommend changes to outsourced services and staff compliment (security guards, building water, electricity and other utility costs and services provided. Monitor parking and access control and Manage customer service matters in line with Company standards and within agreed service levels. Communicate
successfully. Ensure the work done and quality of services provided by outsourced contractors (e.g., cleaning Consider and recommend changes to outsourced services and staff compliment (security guards, building water, electricity and other utility costs and services provided. Monitor parking and access control and Manage customer service matters in line with Company standards and within agreed service levels. Communicate
tenant collections & ensures excellent customer service is delivered. Maintain good relationships with of tenant queries/complaints ensuring customer service SLA's are always adhered to. Effective relationship
Inspection of buildings, management and control of service- and maintenance contractors, management and control execute emergency and running maintenance Soft Services Management - Manage all aspects such as cleaning
Inspection of buildings, management and control of service- and maintenance contractors, management and control execute emergency and running maintenance Soft Services Management - Manage all aspects such as cleaning
schedule and all operating systems updated Ensure all Service Providers are managed in terms of their contract
schedule and all operating systems updated Ensure all Service Providers are managed in terms of their contract