Service Desk Engineers provide IT end-user support on various components of an IT environment, including
maintenance procedures Document processes Maintain service desk records Provide first time resolution Knowledge
to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful be responsible for all end user support and service desk services to be delivered to client. Key responsibilities:
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service improving. To meet these many demands, a good service desk manager must have: The ability to build a cohesive understanding of the strategic vision for the service desk and the ability to set the long-term direction stakeholders. An ability to market and promote the service desk and to advocate for necessary resources, support
Purpose of the role Support Client's Wholesale and Enterprise customers in the telecoms industry. Lead the support groups in providing support services, reporting on performance of the team against set SLA's and OLA's. Overall Overseeing the desk day-to-day operations of the desk Manage Client relat
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful be responsible for all end user support and service desk services to be delivered to client. Key responsibilities:
5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll
Kibo Technical stands at the forefront of technological advancement, offering innovative solutions to businesses across various sectors. Committed to excellence, we are currently seeking a driven individual to join our esteemed IT Helpdesk team. If you're passionate about delivering exceptional cust
qualified candidate into the position of a IT Service Desk Agent: Level 1. This position is based at Electronic