of customer service excellence and drive strategic directives from the Senior Management Team.
Effective management and oversight of customer service operations, including oversight of: Daily vehicle intake (logging of job cards, quotation process, approval of expenses related to repairs, communication of approval to technicians etc). Monitor and follow up on parts orders , ensuring all parts
seeking a highly skilled Policy Services - Operations Assistant Manager with extensive LIFE Insurance experience business outputs for Policy Services; Conduct KPIs for departmental managers, team leaders and supervisors
seeking a highly skilled Policy Services - Operations Assistant Manager with extensive LIFE Insurance experience business outputs for Policy Services; Conduct KPIs for departmental managers, team leaders and supervisors
& administration (WIP), customer service, asset management, recoveries & warranty claims, quality
Staff Management Customer Service Admin Reports, budgets Asset Management Matric 5 Years Workshop Management
understand client needs, and negotiate costs and services Management of staff Competent in MS Office Thorough
understand client needs, and negotiate costs and services Management of staff Competent in MS Office Thorough
To excel in this role, you'll possess:
itineraries, client service, and general administration