Sales or similar role
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voice of OneCart, fielding real-time calls/emails/social media posts from our customers. You must be calm customer email communication Responding to customer social media posts/DM’s/Facebook messenger/LinkedIn messages
dependent on experience
Join us on SOCIAL MEDIA or visit our WEBSITE for
dependent on experience
Join us on SOCIAL MEDIA or visit our WEBSITE for
multiple channels such as voice calls, chatbots, social media, WhatsApp, and other digital platforms.
social media, and WhatsApp.
- Regularly assess the
Responsibilities Urgent reaction to email, telephone, or social media complaints by reporting to the correct person variety of channels (surveys, telephone, email, social media, etc.) Ability to assertively deal with customer
Responsibilities Urgent reaction to email, telephone, or social media complaints by reporting to the correct person variety of channels (surveys, telephone, email, social media, etc.) Ability to assertively deal with customer
queries via multiple channels including phone, email, social media, and live chat. This role is essential for
queries via multiple channels including phone, email, social media, and live chat. This role is essential for