technical level, as well as assist with deploying software to the various release environments as well as Troubleshooting and resolving incidents. Ensure that software releases deployed into the production environment improve software deployment techniques and procedures. Escalate and manage incidents with software vendors
Author end user manual in using required business software. 3. Provide user training and assistance on operational
- Proficiency in using technology and business software applications for enterprise resource planning
applications and changes to existing systems and software packages. ➢ Responsible for the end-to-end development