interfacing with: Passengers ○ Passengers who use the contact center are generally those who are not comfortable weekly processes as outlined in the Contact Centre Processes Use the Contact Centre Scripts to complete calls looking for: A minimum of 5 years experience in a contact center role Excellent written and verbal communication
Must have no criminal record. High attention to detail, accuracy, and efficiency in completing tasks. Exceptional computer literacy High attention to detail, accuracy and efficiency in completing tasks. Excellent
(essential) 2 years customer service experience within a contact centre is a must Able to speak, read and write Please note only shortlisted applicants will be contacted. Should you not receive communication from us application has been unsuccessful. We will store your details on our database for any other suitable positions positions. Should you not wish us to keep your details for future opportunities please advise us in writing
(essential) 2 years customer service experience within a contact centre is a must Able to speak, read and write Please note only shortlisted applicants will be contacted. Should you not receive communication from us application has been unsuccessful. We will store your details on our database for any other suitable positions positions. Should you not wish us to keep your details for future opportunities please advise us in writing
inquiries ensuring all parties are supplied with detailed feedback Responds to customer inquiries by understanding of complaints Answering/responding to inbound contact from customers professionally and responding to inbound client contacts to the appropriate resources when necessary Accurate recording details of comments taken Adhere to contact centre schedules and protocols Provide first time client contact resolution where
inquiries ensuring all parties are supplied with detailed feedback Responds to customer inquiries by understanding of complaints Answering/responding to inbound contact from customers professionally and responding to inbound client contacts to the appropriate resources when necessary Accurate recording details of comments taken Adhere to contact centre schedules and protocols Provide first time client contact resolution where
The Service Advisor acts as the primary point of contact for customers, providing them with information and inquire about their service needs Provide detailed explanations of recommended services, pricing driver's license Benefits: Salary: negotiable Contact Hire Resolve for your next career-changing move based on experience. Apply for this role today, contact Rebecca Grylls, Ashley Feldtmann, or Thomas Stacey us your CV: logisticshireresolve.za.com We will contact you telephonically in 3 days should you be suitable
arrival Ensure accurate Warranty and Motor plan details on system Update Dealer Management System, track required experience will be contacted and considered. If you are not contacted within 14 days, kindly consider
inquiries ensuring all parties are supplied with detailed feedback • Responds to customer inquiries by understanding of complaints • Answering/responding to inbound contact from customers professionally and responding to inbound client contacts to the appropriate resources when necessary • Accurate recording details of comments taken • Adhere to contact centre schedules and protocols • Provide first time client contact resolution where
inquiries ensuring all parties are supplied with detailed feedback • Responds to customer inquiries by understanding of complaints • Answering/responding to inbound contact from customers professionally and responding to inbound client contacts to the appropriate resources when necessary • Accurate recording details of comments taken • Adhere to contact centre schedules and protocols • Provide first time client contact resolution where