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Standard Bank Call Centre Jobs in Cape Town

Jobs 1-10 of 154

It Help Desk Technician Cape Town

 Credit Solutions Services Cape Town Region

technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates


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Server Engineer

Cape Town City Centre  Negotiable

  • Limit the number of recurring/reopened calls to ensure that the user is satisfied with the service
  • Managing remediation of calls within client-defined SLA.
  • Ensure that no calls are over 10 working Ensure that all calls over 10 working days are escalated to ensure closure. All calls are to be regularly
  • Research emerging products, services, protocols, and standards in supported operating systems.
  • Assessing client’s infrastructure and applications against standards and best practice methods.
  • Performing


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  • Solution Specialist Cape Town

     Pro TalentCape Town Region  45000

    applications and web technologies advantageous  Call centre/contact centre experience is a bonus  Problem solving


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    Support Engineer Cape Town

     Datafin It RecruitmentCape Town Region

    Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm call resolution with with End User before resolving of the call on HEAT. The ideal candidate must have Matric/Grade 12, an ensuring careful and optimal call management and efficiencies. Manage call escalations to 2 nd Level and Delivery Manager. Confirm call resolution with End User before resolving of the call on HEAT. Maintain service business standards, processes and procedures. Create and update documentation related to all Standard Operating


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    Cloud Engineer Woodstock

     Datafin It RecruitmentWoodstock

    escalation from the Service Desk Analyst, Cloud Command Centre or in conjunction with other Specialist teams within systems. Act as a point of escalation for support calls which cannot be resolved by more junior teams. Perform secure, up-to-date and in line with industry standards. Train and mentor peers and Juniors. Maintain customer, partner and supplier requests, telephone calls and emails in a timely and professional manner.


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    Manager Data Cape Town

     Asie PersonnelCape Town Region

    is currently looking for a Project Manager (Data Centre) to be based in Cape Town. Assume full responsibility Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and


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    Paralegals - Nedbank / Fnb

     Dante Group Pty LtdCape Town City Centre

    CPT006889-ST-1 PARALEGAL - NEDBANK BOND CENTRE (RETAIL) PARALEGAL - FNB BOND CENTRE (DEVELOPMENTS) CAPE TOWN CBD


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    Paralegal Cape Town - Cbd

     Dante Group Pty LtdCape Town City Centre

    CPT006889-ST-1 PARALEGAL - NEDBANK BOND CENTRE (RETAIL) PARALEGAL - FNB BOND CENTRE (DEVELOPMENTS) CAPE TOWN CBD


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    Build Engineer Cape Town

     Datafin It RecruitmentCape Town Region

    who is a prominent provider of CRM and Contact Centre solutions in Southern Africa. They are the pioneers complex software testing procedures/cases Contact Centre Technologies Experience in PBX Skills: Proficiency testing procedures/cases Familiarity with Contact Centre Technologies Experience with PBX systems Education:


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    Head Of Pmo Cape Town, South Africa

     Progressive It ResourcingCape Town Region

    Services Management of the Group-wide Lean Agile Centre of Excellence (LACE) What will make you successful quality delivery. Create a centre of excellence that maintains, standards, practices and competencies Traditional). Act as Product Manager for the Lean Agile Centre of Excellence that promotes matures Agile ways delivery process. Resource and staff competency centres with appropriately experienced staff. Manage Budgets


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