Call Centre Consultants. The ideal candidates for this positions are: school leavers/students/junior & Afrikaans Ability to work shifts The post Call Centre Consultants appeared first on freerecruit.co
Process applications Meet productivity and quality standards in order to achieve set KPIs and financial targets Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
Process applications Meet productivity and quality standards in order to achieve set KPIs and financial targets Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
sales. Call allocated customers daily as per call cycle Handle incoming sales or general calls Provide from internal clients or departments Assist the Call Centre Supervisor when required Assist with switchboard
sales. Call allocated customers daily as per call cycle Handle incoming sales or general calls Provide from internal clients or departments Assist the Call Centre Supervisor when required Assist with switchboard
supplier quotes for services, refuelling and breakdown call-outs; quality check and connect all POD's completed completed by Field Technicians against the company's standard; ensure clients refuelling and service slips are queries; man reception, filing of documents and banking. R15400K pm - R16000K pm
and not yet allocated · Checking of daily banking and bank statement vs payments received, arranging commission · Checking and handling of open technical calls on Listener, scheduling of new quotes loaded (including telephonic queries and assisting with switchboard calls · Monthly, annual recurring orders. Requesting of
Administration NQF 2/Generic Management NQF3/Contact Centre NQF 2 - Learnership for Individuals with Disabilities Administration NQF2/Generic Management NQF3/ Contact Centre NQF2 Learnership.
responses to general inquiries. Answer incoming calls and promptly address customer inquiries. Provide and resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated necessary. Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks Monitor Average Handling Time to meet established standards. Adhere to assigned work schedules, occupancy agreed-upon timeframes. Uphold customer service quality standards and align with established business processes
responses to general inquiries. Answer incoming calls and promptly address customer inquiries. Provide and resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated necessary. Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks Monitor Average Handling Time to meet established standards. Adhere to assigned work schedules, occupancy agreed-upon timeframes. Uphold customer service quality standards and align with established business processes