li>Matric / Grade 12
Coordinate the troubleshooting and the support calls with external providers. Develop and maintain technical documentation for required systems. Develop and maintain Standard Operating Procedures for relevant servers and Ability to collaborate with IT team to maintain standards and SLA's. Excellent organizational and coordination
system/technical documentation adhering to ISO standards.
- Gather requirements by meeting with end-users
system/technical documentation adhering to ISO standards.
- Gather requirements from end-users, providing