Standard Bank Call Centre Jobs in Randburg, Gauteng
Customer service / support
Team Leader Call Centre Randburg
Quantum Recruitment
Randburg
approximate 6 people. A strong background in a call centre is a basic requirement, along with a background in a Call Centre Experience doing quality control in a telesales environment - Listening to calls and coaching people Experience doing customer satisfaction calls and handling customer complaints Experience in booking in a Call Centre Experience doing quality control in a telesales environment - Listening to calls and coaching people Experience doing customer satisfaction calls and handling customer complaints Experience in booking
share this job on whatsappSassa - Customer Service Agents (dl)
Randburg
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
- Answering inbound calls timeously.
- Be professional and polite at queries accurately.
- Ensure that quality standards are met.
- Familiarize oneself with products
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries a customer service industry
- Previous call centre experience
- Fluent in Tshivenda , Tsonga
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