seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must
shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities losses incurred due to fraud reported on customer bank accounts (online / card fraud) Provide excellent mandatory training on systems and processes Ensure that bank guidelines are followed relating to online fraud online banking product knowledge Card, merchant payments systems, and eCommerce experience Banking regulations
Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of providing a first call resolution experience, while maintaining a high standard of customer service Services inbound telephone queue and web touchpoint. Resolve a minimum of 30 telephone calls per day. To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records when necessary. To achieve a minimum QA (quality standard) of 90%. Interacting with medical aids and medical
seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must
Durban. We are seeking enthusiastic and energetic Call Centre agents to join our incredible team. You will
Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
collections environment, with a specific focus on a Bank as a portfolio. If you are a detail-oriented individual Knowledge of the collections environment, specifically a Bank as a portfolio. Requirements: Grade 12 Matric RocketMailer
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, glass in homes and buildings. A 24-hour contact centre is available to serve customers and process insurance the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
environment
client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will be responsible responsible for handling inbound and outbound calls relating to legal collections, ensuring a positive customer reputable and growing company. - Handle inbound and outbound calls from customers regarding their outstanding regulations - Matric - Previous experience in a call center environment, preferably in legal collections company policies, legal guidelines, and ethical standards R7000 CTC per month incentives