certification
that the pharmaceutical standards, clinical pharmacy services, quality assurance and risk management are
and guidance to team members, managing the quality standards and having monthly catch ups with the team to meet client requirements and organizational standards. Modify policies according to client specifications compliance of conserved policies through quality assurance checks. Evaluate team members' calls to ensure adherence to communication protocols and service standards. Determine data needs for reporting purposes to
and guidance to team members, managing the quality standards and having monthly catch ups with the team to meet client requirements and organizational standards. Modify policies according to client specifications compliance of conserved policies through quality assurance checks. Evaluate team members' calls to ensure adherence to communication protocols and service standards. Determine data needs for reporting purposes to
owner. Develop systems solutions in line with quality and delivery requirements. Preparation of system/technical per ISO standards) on Confluence and keeping the documentation updated and in good standard. Meet with development of high-quality code by the feature team. Ensuring peer review testing and quality is delivered delivered. Ensuring that coding standards and best practices are adhered to. Delivery of product demonstrations Providing status and delivery updates to the Delivery Assurance Manager when required. Setting up of relevant
and updating customers as needed. Quality Assurance: Performing quality checks on completed service work work to ensure it meets industry standards and customer expectations. Addressing any concerns or issues
as needed.
and overcome objections Ensure FAIS and FICA standards are adhered to when dealing with customer calls communication on Customer Debtors System (CDS). Ensure quality of calls in line with Service Level Agreements selling Short Term Insurance, Life products and/or Banking Products Good customer care skills Must have experience
and overcome objections Ensure FAIS and FICA standards are adhered to when dealing with customer calls communication on Customer Debtors System (CDS). Ensure quality of calls in line with Service Level Agreements selling Short Term Insurance, Life products and/or Banking Products Good customer care skills Must have experience
developers and project stakeholders to deliver high-quality solutions. In order to be considered the following Testing and Quality Assurance: Write unit tests and participate in code reviews to ensure code quality Conduct Conduct testing and quality assurance to identify and resolve defects Documentation: Create and maintain