standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's) es:
The Call Centre Operator will be responsible for operating and ordering for products sponsibilities:
RESPONSIBILITIES:
in-bound and customer relations call centre experience to join their team Duties: Deal with external and Ability to work both independently as well as in a team Excellent organisational skills and professional
/>
Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal with clients, sales, warehouse and distribution teams. Offer superior customer service, queries, deliver Compile accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
Afrikaans A large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able communication with BU sales, warehouse and distribution teams. Maintain healthy working relationships with all and efficiently – liaising with BU and Logistics teams to deliver on the promise to the customer. Ensure
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening Customer Centricity
Results orientated
A team player
Proactive and self-motivated
in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client Provide support and assistance to other internal teams Keep brokers up to date with changes and handle advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows ownership and responsibility Ability to work in a team with minimal supervision Market Related