To lead a team of second line technical support agents, ensuring swift and effective resolution of customer Managerial: • Lead and motivate a team of technical support agents. • Conduct performance evaluations and
Managerial:
- Lead and motivate a team of technical support agents.
- Conduct performance evaluations
client in the UK is looking for a technical Customer Support Agent to join their team remotely Roles
client based in the UK is looking for a technical Customer Support agent to work remotely from home Roles and
Responsibilities Daily IT technical desktop level support to the agents in the call centre Handing the
Responsibilities Daily IT technical desktop level support to the agents in the call centre Handing the
Responsibilities Daily IT technical desktop level support to the agents in the call centre Handing the
The Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes and staff involved in the support of the customers' systems through first and second tier support and is the escalation point for support supervisors. Coach agents/technical staff whe
The Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes and staff involved in the support of the customers' systems through first and second tier support and is the escalation point for support supervisors. Coach agents/technical staff whe
Performs IT functions such as design, analysis, evaluation, testing, debugging, and implementation of applications programs supporting the company infrastructure business processes and operations and/or network-based (cloud) product systems. Analyzes, installs, acquires, modifies, and supports opera