Position: Provide high quality application and systems support Understand the nature and business impact of requests Provide second line support for technical and functional solutions Technical Support: Oracle, SQL Server
>Provide high quality application and systems support
Technical Support:
Reference: JHB002008-DDT -1 Are you a seasoned Technical Support Manager with a passion for leading high-performing clients' technical support department, drive exceptional customer service, and enhance their support processes years) in a technical support leadership role within the ISP industry. Strong technical background with Team Leadership: Lead and manage a team of technical support agents, providing guidance, coaching, and performance, motivation and job satisfaction. Customer Support Excellence: Maintain a customer-centric approach
years) in a technical support leadership role within the ISP industry.
looking for a 3rd line Support Engineer with at least 3-4 years experience, to support our clients remotely very technical, and you will have the many opportunities to get involved in not just technical support />
To continually make sure that all Monitoring support is managed in a timely, efficient and effective that a continuous revenue stream for monitoring support is achieved. (Targets to be calculated) To understand Key TASKS : Provide both on and off-site technical support and consultancy to prospective and existing Manager to discuss and update on all sales and support issues and activities of the segment. Ensure that existing support engineers including IT to overcome all related issues. Utilise SFDC support tool to provide
Our Client a Global Tech firm is seeking a Technical Support Analyst to join their team in Randburg (Fulltime English Language Excellent Communication Skills Technical Support Analyst, SQL, Oracle, Wed methods, Sharepoint
Our Client a Global Tech firm is seeking a Technical Support Analyst to join their team in Randburg (Fulltime
customer-focused Pump Specialist to join our team as Technical Customer Support. As part of this role, you'll spearhead spearhead the development and optimisation of our technical support services for our customers and service partners all client inquiries, whether it's about product support, selections, or recommendations. Taking charge maintained for management. Providing direct technical and commercial support to our external service partners. abilities. Comfortable providing stellar customer support over the phone. Above all, you embody strong business
Job Title: Technical Support Analyst
Employment Type: Permanent
TECHNICAL SKILLS AND SUPPORT REQUIRED: