Typing of documents and letters for agents Making sure the agents have necessary documents available on essential office items Managing petty cash Helping agents canvass for potential listings using CMA and Loom switchboard Welcoming/greeting clients, guests and agents Directing emails to the relevant person Maintaining
Typing of documents and letters for agents Making sure the agents have necessary documents available on essential office items Managing petty cash Helping agents canvass for potential listings using CMA and Loom switchboard Welcoming/greeting clients, guests and agents Directing emails to the relevant person Maintaining
timely manner and within the agreed SLA Updates tickets with resolution tasks performed Identifies, investigates the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming be carried out in the next shift Escalates all tickets to seek the right focus from CoE and other teams activities Audits and analyses incident and request tickets for quality and recommends improvements with updates tasks for automation, leading to a reduction in tickets and optimization of effort May also contribute
the Role: The role is to support Customer Service Agents in delivering exceptional customer experience to performance managing, developing, and motivating agents. Competencies, Skills and Abilities: Must have
the Role: The role is to support Customer Service Agents in delivering exceptional customer experience to performance managing, developing, and motivating agents. Competencies, Skills and Abilities: Must have
RE, ARE or Construction related role (e.g. site agent) will be favourable.
selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, provide accurate and creative quotations to customers/agents by discussing client requirements either via call
reports Imports/Exports - Liasing with our clearing agent Imports - Getting quotes for stock needed and placing overseas suppliers as well as quoites from clearing agents to import Exports - Co-ordinating to ensure efficient
reports Imports/Exports - Liasing with our clearing agent Imports - Getting quotes for stock needed and placing overseas suppliers as well as quoites from clearing agents to import Exports - Co-ordinating to ensure efficient
RE, ARE or Construction related role (e.g. site agent) will be favourable. Proficient in contract administration