Ticket Examiner,prasa Metrorail Jobs in Durban
Analyst Durban
Tych Business Solutions
eThekwini
timely manner and within the agreed SLA Updates tickets with resolution tasks performed Identifies, investigates the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming be carried out in the next shift Escalates all tickets to seek the right focus from CoE and other teams activities Audits and analyses incident and request tickets for quality and recommends improvements with updates tasks for automation, leading to a reduction in tickets and optimization of effort May also contribute
share this job on whatsappIt Project Manager Durban North
Futurelink Global RecruitmentiLembe
meetings. Overseeing and proactively reviewing the ticket board for exceptions and taking/setting decisive plans. Serve as point of escalation for complex tickets. Conducting team member reviews, performance management reporting. Support all team members in closing their tickets – work as a team. Working with the HR Manager on Scripting and coding experience Experience with ticket management systems
Regional Administrator Durban
Atm SolutionsDurban
updating or logging tickets · Escalating tickets to relevant departments · Opening tickets and following up
Regional Office Administrator
Atm SolutionsDurban
updating or logging tickets · Escalating tickets to relevant departments · Opening tickets and following up
Credit Reporting Analyst
New World Personnel ConsultantseThekwini
system/technical issues by logging service desk tickets with IT Track all system/policy/operational changes
Credit Reporting Analyst Durban
New World Personnel ConsultantseThekwini
system/technical issues by logging service desk tickets with IT Track all system/policy/operational changes
Desktop Engineer Durban
Noam SolutionsDurban
R20000-R25000 issues to 2 nd Documentation and Updating of Ticketing/Helpdesk System Train end users on usage of computer
Noc Technician Durban
Datafin It RecruitmentDurban
failure monitoring. Manage system back-ups. Vendor ticket management. Supervising common threats, DOS attacks
Worker Durban
Tych Business SolutionseThekwini
maintenance life cycle from receiving a helpdesk ticket, through the steps of problem analysis, root cause
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