lives safe and successful Following up on incident tickets to make long term improvement Actively making suggestions suggestions to reduce the number of problem tickets Proactive improvements in daily IT operations Qu
lives safe and successful Following up on incident tickets to make long term improvement Actively making suggestions suggestions to reduce the number of problem tickets Proactive improvements in daily IT operations Qu
resolving and closing Operational and Maintenance tickets within defined SLA's (Service Level Agreements)
lifecycle, change management) o Resolve incident tickets Any additional responsibilities assigned in the