ensuring the provision of professional support services to the surviving dependents/beneficiaries (for of the section •Contribute ideas for improved service delivery at Management meetings. •Compile comprehensive minimal errors. Oversee the provision of social services to guardian cases; implementation of Benefits investigations and social advice from other internal departments •Implementation of decisions, requests and referred submitted to BC, MP& BP or other internal departments. •Ensure compliance with Fund rules and legislation
proactive member communication and contact to enhance service, access to information and advice for clients and touchpoints and moments of truth to deliver exceptional service and brand values. • Identify the gaps or shortfalls Collect, track and analyse member feedback, track service levels and performance data and liaise with internal a seamless experience with the websites, self-service apps, consultants and call centre • Identify emerging moments of truth • Identify and deliver on member’s service channel preferences to ensure that members receive
Manager will be responsible for overseeing the food service operations, managing staff, ensuring customer satisfaction Qualifications Food Service, Catering, and Food & Beverage skills Customer Service skills Experience
and for candidates with a passion for customer service. Will only consider well-spoken and presentable
We require the services of an experienced sales executive/business development executive. The job will