including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
QA To produce end user facing documentation and training material for delivery with process changes or participate in product training as and when required and provide ‘train the trainer level' training. Production Team located in HQ located in Bournemouth city centre. UK hours, Mon- Fri 33 days annual holiday allowance
are often called upon to provide support to clients to be able to provide additional training on solutions skills.
OF THEIR TRAINING PERIOD AT THEIR HEAD OFFICE IN CENTURY CITY, Receiving and logging calls Assisting
the Training Manager. Interns form part of a 12-month internship programme where they are trained up to Admin, member of the Drawing Team, part of the Centre of Excellence or a Solutions Specialist. We are
order for them to create and maintain internal training material. Core Responsibilities: Updating the technical material Collaborate with Development, Training and Solution teams Essential Requirements Proficient welcome to contact Michaela Boustred on LinkedIn or call her on 021 551 8638 . Please note that correspondence
Digital/Design space. Skills and Attributes: User-centred design experience Highly proficient in design and teams including product development and the contact centre. A flexible approach as you'll be required to work
Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow
escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
with Finance master data objects (profit centre, cost centre, cost element, G/L account, asset master)