customer call backs to provide an update on the progress of the query
QA To produce end user facing documentation and training material for delivery with process changes or participate in product training as and when required and provide ‘train the trainer level' training. Production Team located in HQ located in Bournemouth city centre. UK hours, Mon- Fri 33 days annual holiday allowance
experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position expand their careers in IT, including substantial training and certifications over the first year of employment qualification.
Switchboard – Answering and transferring incoming calls Log attendance register for all staff Maintaining
Switchboard – Answering and transferring incoming calls Log attendance register for all staff Maintaining
required. Location: Atlantic Seaboard/ Cape Town City Centre Surrounds This is a full-time position based in
required. Location: Atlantic Seaboard/ Cape Town City Centre Surrounds This is a full-time position based in
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Training & Development: You'll start with a full-time office-based training period
vendors for seamless integration
party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets