Logistics Company with footprint in all major SA centres has an opening in their Durban office. This is Implementing new and upgraded systems System testing User training
Certificate / Training in Fraud Risk Management 2 - 3 years' experience in Fraud Risk and/or, Call Centre environment
Certificate / Training in Fraud Risk Management 2 - 3 years' experience in Fraud Risk and/or, Call Centre environment
Collaborating Centre for HIV Research and Policy and is recognised as a DSI-NRF Centre of Excellence
desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
Purpose Experienced Trainer is required to deliver training in line with the company and client objectives improve the content and delivery styles required to train new trainees and develop the existing agent capabilities product and skills knowledge. Client Facilitate Training group as per Client curriculum requirements Multi to be delivered from various industries Conduct Training Needs Identification as per project requirements Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach his/her own
Purpose Experienced Trainer is required to deliver training in line with the company and client objectives improve the content and delivery styles required to train new trainees and develop the existing agent capabilities product and skills knowledge. Client Facilitate Training group as per Client curriculum requirements Multi to be delivered from various industries Conduct Training Needs Identification as per project requirements Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach his/her own
position preferred 2 years' experience in a contact centre preferred Accounting/Finance experience preferred
articles, and training materials. Testing of new releases and bug fixes. Training: Conduct training sessions
include performing application upgrades, providing training and support, developing new processes, optimizing to collaborate, provide technical support, and train staff Extensive experience in analyzing HRIS and performing diagnostic tests and audits Relevant training and/or certifications as an HRIS & Analytics