ong>Training Administration:
customer service, as well as product/technical training for new Lutron dealers. Co-ordination with the maintenance of training documentation Efficient management of RMA processes Technical and design assistance to dealers based on the training that is provided by Lutron international. Confident approach to training of current accurate representation of hardware requirements. Assist dealer network with on site troubleshooting and
customer service, as well as product/technical training for new Lutron dealers. Co-ordination with the product line
customer service, as well as product/technical training for new Lutron dealers. Co-ordination with the maintenance of training documentation Efficient management of RMA processes Technical and design assistance to dealers based on the training that is provided by Lutron international. Confident approach to training of current accurate representation of hardware requirements. Assist dealer network with on site troubleshooting and
delivery solutions. Effective liaison, support and assistance to various departments. Reporting on a monthly completed correctly and keep a detailed record. Assist the technical team with technical reports and customer customer service. Adhere to SLA's. Training and mentoring of staff. Customer queries, meetings etc. as
cases. Creation of release notes, training material and training Assist the Operations Managers and Executives Executives with any requests Assist Management with any ADHOC requests from time to time Minimum Qualification
knowledge of IT
Integrity and assist with the conversion of this data to be imported into Pastel; Assist with Pastel setup and processing; Assist in drafting and finalising the various positioning papers; Assist in various automation processes. Managing and mentoring of finance staff. Train all new finance appointments on the relevant processes
team and provide on-site technical support and assistance to clients or customers. As a Field Support Flows - Adherence to Call Management System/any assisted tool used workflows
team and provide on-site technical support and assistance to clients or customers. As a Field Support Flows - Adherence to Call Management System/any assisted tool used workflows