As a preferred supplier to one of our blue-chip, retail, corporate clients based in the CBD, we are seeking to appoint an experienced Programme Manager, on an initial 12 month contract, to manage and execute a multi-year programme of strategic and operational online initiatives, from the opportunity
applications and web technologies advantageous Call centre/contact centre experience is a bonus Problem solving
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and and conduct regular quality assurance checks of call and ensure processes and procedures are adhered months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
and dynamism who has experience at a distribution centre.
Duties:
candidate will form part of the Finance Shared Service Centre and will play a key role in the daily, weekly and receivable role is essential
who is a prominent provider of CRM and Contact Centre solutions in Southern Africa. They are the pioneers complex software testing procedures/cases Contact Centre Technologies Experience in PBX Skills: Proficiency testing procedures/cases Familiarity with Contact Centre Technologies Experience with PBX systems Education:
candidate will form part of the Finance Shared Service Centre and will play a key role in the daily, weekly and accounts payable role is essential Shared Services Centre experience highly preferred Strong working knowledge
candidate will form part of the Finance Shared Service Centre and will play a key role in the daily, weekly and accounts payable role is essential Shared Services Centre experience highly preferred Strong working knowledge
candidate will form part of the Finance Shared Service Centre and will play a key role in the daily, weekly and accounts receivable role is essential Shared Services Centre experience highly preferred Strong working knowledge
candidate will form part of the Finance Shared Service Centre and will play a key role in the daily, weekly and accounts receivable role is essential Shared Services Centre experience highly preferred Strong working knowledge