Analyse and resolve problem tickets · Experience with VIP and End-user support · Experience with technical English and German IT Service Management (ITSM) VIP and end-user support requests · Be responsible for
procedures and user support guides Experience with VIP and End-user support Experience with ITIL processes
English and German IT Service Management (ITSM) VIP and end-user support requests Be responsible for Analyse and resolve problem tickets Experience with VIP and End-user support Experience with technical documentation
do:
HP switches, Microsoft Servers, SQL Server, SAP, VIP etc essential.