travel agents, clients and guests
entered into the system Ensure information on arrived VIP guests is distributed to relevant departments Post with internal activities (groups, conferences, VIP’s) Be Familiar with room types (floors, views, facilities)
onal demeanor
September each year. Communication of any special / VIP bookings to Reservations Manager and Front Office
September each year. Communication of any special / VIP bookings to Reservations Manager and Front Office
communication and work performance. Personally oversee all VIP events. Ensure IR/HR policies and procedures are
communication and work performance. Personally oversee all VIP events. Ensure IR/HR policies and procedures are
social media Assist in hosting all agents, media and VIP groups Host all guests Make sure standards are met
accounts are settled in full; making note of any VIP guests or special requests; check-in pre-arranged