for a Call Centre Manager. The role will involve the daily running and management of the call centre areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission the medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
for a Call Centre Manager. The role will involve the daily running and management of the call centre areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission the medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
of return stock/stock control.
management team and staff members. Manage phone calls, emails, and correspondence efficiently. Schedule Schedule appointments, meetings, and conference calls. Coordinate travel arrangements for employees as needed
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management team and staff members. Manage phone calls, emails, and correspondence efficiently. Schedule Schedule appointments, meetings, and conference calls. Coordinate travel arrangements for employees as needed
Communication Handle and screen incoming and outgoing calls Manage communications and follow-ups Drafting of letters, emails and other communications Answer phone calls and emails and take messages Act as a liaison between
Communication Handle and screen incoming and outgoing calls Manage communications and follow-ups Drafting of letters, emails and other communications Answer phone calls and emails and take messages Act as a liaison between
more. Front desk client liaison - screening phone calls, inquiries and requests and handling them when appropriate
more. Front desk client liaison - screening phone calls, inquiries and requests and handling them when appropriate