Africa's young people with great potential, through a Call Centre Learnership NQF Level 4 which will be based Learnership is to capacitate young unemployed youth with call centre skills, experience and knowledge required competencies: Competencies: · Becoming a one- stop call resolution employee. · Capturing and updating of
years' experience in outbound sales within a call center environment, specifically in selling long-term in a call center setting for no less than 1 year. A minimum of 2 years' experience in a call center environment
years' experience in outbound sales within a call center environment, specifically in selling long-term in a call center setting for no less than 1 year. A minimum of 2 years' experience in a call center environment
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison and placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za
an experienced Call Centre Agent to join the Port Elizabeth team, · Advanced level call and enquiry handling handling, · Receive incoming telephone calls from customers and/or delivers scripted or non-scripted messages performance indicators · Grade 12 · Minimum 1 – 2 years call centre experience, · Working knowledge of medical
their sales strategy. You will be responsible for calling on hardware retail outlets in the KZN Region, fostering taker. Key Responsibilities: Prospecting and Cold Calling: Identify and target potential hardware retailers customer base through proactive prospecting and cold calling efforts. Account Management: Build and maintain
and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to comprehensive call logs and reports. Keep records of all conversations in the call center database. Database Measurement: Measure performance using key metrics such as call abandonment and waiting times. Ensure adherence Qualifications and Skills: Proven experience in a call center or customer service role. Preferable Strong knowledge team to achieve targets. Proficient in using call center software and related technologies. Problem-solving
and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to comprehensive call logs and reports. Keep records of all conversations in the call center database. Database Measurement: Measure performance using key metrics such as call abandonment and waiting times. Ensure adherence Qualifications and Skills: Proven experience in a call center or customer service role. Preferable Strong knowledge team to achieve targets. Proficient in using call center software and related technologies. Problem-solving
satisfaction, and overall efficacy of the contact center.
experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position where qualification.