We are looking to recruit a permanent Contact Centre Consultant to work for United Pharmaceutical Distributors branch and will report to the Distribution Contact Centre Supervisor. Overall Objective: · To develop customer monitor inefficiencies and agent performance. Key Performance Areas: • To receive calls, mails, faxes and attend Answering of customer calls and e-mails in line with GDP and UPD SOPs Policy. • Agent performance, time keeping To receive calls, mails, faxes and attend to customer queries. • Answer telephonic calls timeously decreasing
requirements of the pharmacy Qualifications and Experience: B Pharm Internship Community Service Skills
driving the company values. Qualifications and Experience: Essential: Grade 12 Desirable: Relevant Beauty/skincare Beauty/skincare qualification Desirable: Experience within beauty / skincare / retail / FMCG environment
We are looking to recruit a permanent Contact Centre Consultant to work for United Pharmaceutical Distributors branch and will report to the Distribution Contact Centre Supervisor. Overall Objective: · To develop customer monitor inefficiencies and agent performance. Key Performance Areas: • To receive calls, mails, faxes and attend Answering of customer calls and e-mails in line with GDP and UPD SOPs Policy. • Agent performance, time keeping To receive calls, mails, faxes and attend to customer queries. • Answer telephonic calls timeously decreasing
literacy Job Experience: Essential: At least 1 year related experience Essential: Experience working with customer related training Education: Essential: Matric Desirable: Sports / fitness / nutrition qualification
Goals and Objectives Experience: Essential: At least 1 year related experience Selling skills; customer customer related training Desirable: Experience working with sports nutrition and vitamin related products products Education: Essential: Matric (Maths 50%/Maths Lit 60%, English 50% and a pass in Life Science or Physics)
To improve profitability of the distribution Centre by analyzing, reviewing, and managing financial, risks. · To co-ordinate and plan the distribution centre's annual budget as well as forecasts within the financial performance · To compile the distribution centre's monthly financial statements and business review controls and reducing risk within the distribution centre together with satisfying the internal and external financial viability of projects within the distribution centre is aligned to business objectives by ensuring the
To improve profitability of the distribution Centre by analyzing, reviewing, and managing financial, risks. · To co-ordinate and plan the distribution centre's annual budget as well as forecasts within the financial performance · To compile the distribution centre's monthly financial statements and business review controls and reducing risk within the distribution centre together with satisfying the internal and external financial viability of projects within the distribution centre is aligned to business objectives by ensuring the
To complete monthly reports. Education and Experience: Matric / Grade 12 (essential). Relevant tertiary Btech, Diploma or certificate in advanced Bookkeeping (essential). SAP experience(essential) Strong PC literacy (Microsoft Excel, Outlook). 2 to 3 years' experience in a similar environment. Job related knowledge
in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives Principles and Values Experience: Retail Pharmacy experience Unisolve experience Education: Essential: