an experienced Call Centre Agent to join the Port Elizabeth team, · Advanced level call and enquiry handling handling, · Receive incoming telephone calls from customers and/or delivers scripted or non-scripted messages standards and rules in order to meet key contact centre performance goals for customer satisfaction, productivity indicators · Grade 12 · Minimum 1 – 2 years call centre experience, · Working knowledge of medical aids
focus of your role will be to perform outbound calls for confirmation of cover and other questions that health-related terminology is preferable • Previous call centre or customer service experience is preferable
focus of your role will be to perform outbound calls for confirmation of cover and other questions that health-related terminology is preferable • Previous call centre or customer service experience is preferable
the front Reception, Boardrooms, Customer walk in centre and other facilities on the premises of our client
position:
Join "Hey Teacher Learning Centre" and create a fun and exciting online classroom
license Will be required to be on standby for weekend call outs.
communication mediums, in-person visits and cold calling.
communication mediums, in-person visits and cold calling. Researches sources for developing prospective Point Customer Relationship Management (CRM) Cold Calling Presentation Skills Industry Knowledge and Networks for prospecting including courtesy and cold call calling. Must be self-motivated, results-orientated
Duties: Attend to technical and software field calls within the required SLA's. Setting up and delivering Complete relevant calls accurately via the Mobile APP, whilst adhering to the mobile call process. Maintain
profit percentage.