technical level development of services, reports, and applications. To provide 2nd and 3rd level support
answer questions and generally provide a high level of customer empathy. Setting expectation during software onboard in line with established service level agreement with clients. Configuration of software SaaS, or tech-related company Relevant tertiary level qualification in IT, Software Development and/or
External Clients premises Face to face up to executive level for IT software solutions and business processes
premises and speaking to the Client at Executive level Face to Face at the Clients premises whenever needed