year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
who is a prominent provider of CRM and Contact Centre solutions in Southern Africa. They are the pioneers qualification, certification in Test Engineering, as well along with demonstrated proficiency in Testing and complex software testing procedures/cases Contact Centre Technologies Experience in PBX Skills: Proficiency testing procedures/cases Familiarity with Contact Centre Technologies Experience with PBX systems Education:
how all the aspects of the Air Traffic Service Centre/Unit strategy are being received in the business Set clear targets for the Air Traffic Service Centre/Unit and ensure achievement of such targets by to ensure alignment of the Air Traffic Service Centre/Unit operations to their needs. Ensure the effective integration and implementation of all Air Traffic Service Centre/Unit 's resources to meet the required service and continuously review the Air Traffic Service Centre/Unit's Station Standing Instructions, policies
how all the aspects of the Air Traffic Service Centre/Unit strategy are being received in the business Set clear targets for the Air Traffic Service Centre/Unit and ensure achievement of such targets by to ensure alignment of the Air Traffic Service Centre/Unit operations to their needs. Ensure the effective integration and implementation of all Air Traffic Service Centre/Unit 's resources to meet the required service and continuously review the Air Traffic Service Centre/Unit's Station Standing Instructions, policies
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
Logistics Company with footprint in all major SA centres has an opening in their Durban office. This is data to improve customer and user experience as well as identify ways to improve operational excellence
leading Contact Centre Solutions & Technology Provider serving numerous contact centres and agents, require practices, and emerging technologies related to contact centre solutions and enterprise software development. enterprise environment, preferably within the contact centre industry. Strong understanding of business processes approach to problem-solving. Familiarity with contact centre technologies and solutions is advantageous.
is currently looking for a Project Manager (Data Centre) to be based in Cape Town. Assume full responsibility Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
Experience in the IT industry supporting call centre operations is advantageous
application support NetSurIT Cloud operation security centre)
Computer builds (standard company build policies)
centre
Support users across the branch network via
/>Ability to function at an operational level and work well within a team
Always communicate within the