solutions and aiming to set higher standards in service and societal impact. Emphasising continual growth role focused on ensuring exceptional customer service and support. This position requires handling customer continuous improvement and excellence Training and development: develop training modules and conduct regular coaching performance metrics, ensuring high standards of customer service and adherence to company policies Customer interaction correct Customer interaction: address incoming calls related to account queries with professionalism, escalate
is experienced across various banking/financial services environments. You understand People, Process and solid Project Management experience on financial services projects 3 or more years' experience managing priorities Attend to administration and reporting relating to procurement Schedule and manage releases Negotiate Master, Certified in SAFe, Certified SAFe Release Train Engineer Please Note: As all IQbusiness roles require
Excel)
death claims related activities which include - claim processing, responding to claims related queries and legislation, administration procedures and the service level agreement when processing Meet production quantity and quality Liaise with employers and service providers Attend to the fund central mailbox and word and Excel) RE 5- Representative Certificate related to claims assessment or long-term insurance 2-4
and integrity, identify and follow-up on issues relating to regulatory requirements. Evaluate opportunities delivered systems, process, services and solutions are aligned. Identify training courses and career progression Level: 2 – 4 years' experience in Banking/Financial services environment Technical / Professional Knowledge:
and integrity, identify and follow-up on issues relating to regulatory requirements. Evaluate opportunities delivered systems, process, services and solutions are aligned. Identify training courses and career progression Level: 2 – 4 years' experience in Banking/Financial services environment Technical / Professional Knowledge:
in delivering exceptional audit and accounting services to a diverse clientele.
< support their skills development through on-the-job training and supervision.
group by providing the full spectrum of financial services
Review and interpret monthly management
/>determining productivity, quality, and customer-service strategies
Review and sign off journals
Knowledge of Corporate Governance, relating to risk management, financial reporting, financial
Ledger, Master Data, Fi/CO, ECC. Salary Market Related
Ledger, Master Data, Fi/CO, ECC. Salary Market Related