highly professional individuals with strong customer service skills to fill the role of Jnr-Snr Call Centre environment, possess excellent customer service ability being able to handle customers well and have strong focus
strategy as outlined by the adviser, and the customer's needs, objectives and risk tolerance. All documents required. Review customer portfolio review reports in conjunction with changes in customer circumstances and service process. Ensure report is accurate and that investment strategy is meeting customer's objectives objectives. Ensure customer is kept well informed and that all necessary actions are recommended and where undertaken. Review customers risk coverage in conjunction with changes in customer circumstances and risk
strategy as outlined by the adviser, and the customer's needs, objectives and risk tolerance. All documents required. Review customer portfolio review reports in conjunction with changes in customer circumstances and service process. Ensure report is accurate and that investment strategy is meeting customer's objectives objectives. Ensure customer is kept well informed and that all necessary actions are recommended and where undertaken. Review customers risk coverage in conjunction with changes in customer circumstances and risk
Objectives : Actively contact customers who are late with their payments and request prompt payment Follow when a customer continues to miss payments to ensure debt is eventually collected Work with customers and cash in/trade debtors to management Contacting customers with overdue invoices to discuss payment Raising Raising ad-hoc invoices and credit notes for customers Updating and processing of direct debit details and necessary Liaise with customer experience and account managers to resolve customer issues Generate, monitor
increase market share, provide exceptional customer service, and build relationships with current and current and future customers Provide after sales service and regular entertainment of customers Establish and maintain healthy prospect pipeline Achieve agreed customer visits Conduct market and competitor analysis the ability to quickly build rapport with both customers and colleagues Market Intelligence Cost Control and creativity Dependability & reliability Customer orientated people person Integrity & credibility
increase market share, provide exceptional customer service, and build relationships with current and current and future customers Provide after sales service and regular entertainment of customers Establish and maintain healthy prospect pipeline Achieve agreed customer visits Conduct market and competitor analysis the ability to quickly build rapport with both customers and colleagues Market Intelligence Cost Control and creativity Dependability & reliability Customer orientated people person Integrity & credibility
Team Leader to join their team. JOB REQUIREMENTS: Customer Billing: Ensure invoicing quality. Ensure on time priorities to streamline workflows. Reporting: Manage Customer credit note reports, authorizing credit notes Development of staff. General staff management Customer Service/ Relationship Management: Establish & Stakeholders. Manage Client Services Excellent Service Delivery: Deliver Client Services and maintain a client
the smooth and compliant operation of the Bank's services in alignment with regulatory requirements and advances applications post-credit approval, including customer creation, collateral management, and facility bank policies and procedures. Customer Services: Manage overall customer experience, including the inbound Virtual branch. Compliance Operations: Onboard customers on IMal and ensure compliance with FIC Act and introduce efficiencies. Service Delivery: Ensure efficient communication and service delivery between COD
centres to maintain/improve profitability, customer service and various commercial aspects. Experience years experience in a customer service role Experienced in the Travel/Tourism/Service/Hospitality industries
channels and delivering cutting-edge solutions to customers? My client is looking for a Head of Channels to Namibian market and revolutionize the way banking services are delivered. Job Summary: As the Head of Channels technology-driven products and services across our entire network and service channels. Your role will involve Responsibilities: Develop and implement products and services across remote touch points such as ATMs, cards Oversee service management of vendors and outsourced operations, ensuring adherence to Service Level Agreements