interview, and onboard new staff. Manage staff files, training, and development. Update HR policies and procedures Report on Workplace Skills Plan (WSP) & Annual Training Report (ATR). Coach, mentor, and discipline staff
resource and capacity planning methodology Identify training requirements Manage and improve the overall customer reporting on service failures and errors Ensure training and development of staff Contribute to the various
commitment to excellence, we provide comprehensive training to equip you with the knowledge and skills needed career in the financial wellness industry. All training will be provided, so no previous experience is
ther
interaction customer satisfaction, team development training for staff and business, updating of policies KPI
20%
IA Function development and awareness training: Support the Head in cross-skilling the IA department
approach.
c)
Training and upskilling
Assist the Head in training on IT technical topics
and GAAP standards. Responsibilities include training on accounting standards, resolving technical queries
Supervise payroll, audits, compliance, and team training initiatives. Qualifications: CA(SA) 6 years post
risk debtors to minimize risks
teams to resolve customer issues, supervise and train accounts receivable staff, and set performance targets