target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial records Regular and accurate reporting on call centre results and performance Maintaining and improving
and the fact that 80% of their team is managed by women.
This is an amazing opportunity if you
and the fact that 80% of their team is managed by women. This is an amazing opportunity if you have always
and the fact that 80% of their team is managed by women. This is an amazing opportunity if you have always
Requirements
- Matric
- 1 year call centre experience as a collection's agent.
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candidate will form part of the Finance Shared Service Centre and will play a key role in the daily, weekly and functionrole is essential
candidate will form part of the Finance Shared Service Centre and will play a key role in the daily, weekly and receivable role is essential
candidate will form part of the Finance Shared Service Centre and will play a key role in the daily, weekly and receivable role is essential
submission of monthly financial results to Support Centre within in the set deadlines. Balance Sheet recons timeously submission of annual budget to Support Centre. Ensuring the Region's financial results forecast and timeously submission of forecasts to Support Centre. Ensuring proper stock management at units. Ensuring submission of daily financial reporting to Support Centre. Follow up immediately on areas of concern for timeously submission of monthly payroll to Support Centre. Handle insurance claims for the region where applicable
analysis - Effective management of cost and/or profit centres
Management of the cost budgets
Monthly profit centre
Controlling of the effective and accurate reporting per cost / profit centre