dynamic and well-spoken? Join our client as a Client Service Consultant You'll engage with investors and financial long-lasting relationships by delivering exceptional service experiences. Location: Cape Town Duration of contract: Engagement: Respond to client needs with the right service and solutions. Build trust through expertise, showing interactions. Educate clients on subscribing and servicing their accounts. Help clients achieve financial Educate clients on secure, cost-effective self-service channels. Collaborate with internal stakeholders
consistent, end-to-end corporate and administration services to an allocated. portfolio of clients, in a multi-skilled consultants/auditors/lawyers, CIPC, South African Revenue Services and the Master of the High Court. Keeping clients clients consistently receive the highest level of service. Ensure the correct invoicing of client matters
PROJECT MANAGER Financial Services (Fund Operations, Governance & Control) Century City
Forming part of the Client Services Central Operations team of this highly Analyst experience gained within the Financial Services| Investment Industry
PROJECT MANAGER Financial Services (Fund Operations, Governance & Control) Century City, Cape Package on Offer!
Forming part of the Client Services Central Operations team of this highly reputable Analyst experience gained within the Financial Services| Investment Industry
We're seeking Client Services Consultants (12 month fixed-term Contract) Western Cape. The core purpose the delivery of exceptional service experiences. Provide client services to investors via various communication respect and pushingbeyond boundaries when answering calls and when dealing with internal and external relations the system. Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements (SLA) Generate business by being vigilant and making sure all calls are loggedcorrectly. Contribute to a culture conducive
Client Services Consultants (6 month fixed-term Contract) Western Cape. We are looking for a dynamic dynamic and well-spoken Client Service Consultant to join the team in Cape Town. Thecore purpose of this role of exceptional service experiences. Respond to client needs by offering the right service and solution and potential clients on how to subscribe and service their account. Treat clients with respect, build for alternative intervention if not equipped to service the client. Entrench clients and deliver value
forward-thinking company specialising in call centre services across various sectors, including FinTech FinTech, banking, and financial services. They are currently seeking a skilled Temp Accountant/Financial Administrator valuable experience in the FinTech and financial services sectors. Key Responsibilities: -Manage accounts small FinTech environments, banking, or financial services -Preferable international experience, particularly
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports lead process meetings / calls. In addition to call service levels, customer satisfaction and accuracy accuracy and quality on calls will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports lead process meetings / calls. In addition to call service levels, customer satisfaction and accuracy accuracy and quality on calls will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal
Generating and sending out invoices to customers for goods or services rendered. Payment Processing: Recording Recording and processing incoming payments from customers, including cash, checks, and electronic payments Collection: Following up with customers on overdue payments through phone calls, emails, or letters. Credit Credit Control: Assessing creditworthiness of new customers, setting credit limits, and monitoring credit Effective communication & adept management of customer relations Attention to detail Organized and structured