in draughting and time management. Mechanical insight and precision. Effective planning and organizing
engineering, to gather necessary information and insights. Ensure all bid documentation is accurate, compliant
spare parts revenue as well as the increase of the customer service levels. Key Responsibilities: Spare Parts parts and implement a process roadmap to fulfil customer demand. Procurement and Supply - Develop suppliers spare parts from overseas suppliers to the end customer with all necessary documentation (commercial invoice compliance of all weekly and monthly reports to customers and business. Requirements: Relevant Tertiary engineering fields, with experience in sales and customer account management. Or, Marketing, Commerce or
quality, and productivity. Collect and analyze data to identify areas for process improvement and cost skills. Proficiency in Microsoft Excel and other data analysis tools. Knowledge of lean manufacturing
Machine Interfaces), SCADA (Supervisory Control and Data Acquisition), and motion control systems. Collaborate to ensure optimal performance. Analyze production data and performance metrics to identify opportunities
maintenance, enhancing equipment reliability and customer satisfaction. Plan and execute service work, maintaining and equipment. Propose improvements to enhance customer products/equipment/processes. Support sales teams teams with technical expertise. Resolve customer and team challenges with problem-solving skills. Achieve
providing online technical support. Maintenance of customer service levels in terms of on-time deliveries workshop environment. Build, maintain, and manage customer relationships. Excellent communications Ensure that a professional approach is taken towards customer relationships. Management of warranties Meeting
availability, cost efficiency and performance and customer relations, and teamwork. Responsible for planning and equipment for service work. Supports the customer's product/equipment/processes by suggesting possible to the sales team. Provides problem solving to customer and team. Has the ability to produce positive
so as to technically support departments and customers in design, development and implementation. -Gain language skills Good communication abilities -Good customer interaction and relations Quotations and tendering
years Technical and Site Experience on Winders Customer liaison Handing over meetings to Services Dept