customer functions. Train call centre staff on call avoidance and accurate capturing of fault description on
for the completion of all documentation/registers/admin related to the maintenance function while adhering Maintenance Capture each machine downtime on the computerised system for maintenance history data for continuous
clear or upgrade parts in stock and submit
Capture lost sales and report on the reasons related to
with his direct superior
Maintaining regular contact with all stake holders to ensure maximum output
production problems: Proactively analyze data and troubleshoot issues to minimize downtime and understand complex production processes.
and data storage.
Develop and maintain knowledge management processes and central data centre for
performance.
systems Ensure adherence and maintenance of QMS admin Develop and implement quality related SOP's and
systems Ensure adherence and maintenance of QMS admin Develop and implement quality related SOP's and
processing of warranty claims and returns. Analyse client data to identify trends and opportunities for improvement standards relayed to warranties Should you not be contacted within 2 weeks please know that your application
processing of warranty claims and returns. Analyse client data to identify trends and opportunities for improvement standards relayed to warranties Should you not be contacted within 2 weeks please know that your application