client facing skills (clear communication & training) to continue to enhance client trust, build rapport clearly Installations and training within 4 days Installations and training within 4 days (EFT) and 10 Work Order Immediately report serial numbers and stock items collected Device Configuration Device configured installations and training for all low touch All merchants called for installations and training for all low “Resolved Telephonically” Management and enforcement of stock management processes and PCI compliance Confirm
SLA's o Conduct client training · Stock management o Ensure optimum boot stock o Book in faulty parts Complete down time report monthly o Complete monthly stock take report and submitted before the end of each communication skills · Previous experience in training customers on new products · Experience and or
Boot Stock spares are accurate and replenished frequently
position must be able to perform the following (but training will be provided); Installation of video surveillance Client’s personnel. Complete job cards, reports and stock control documents. General: Take care of company-supplied tools and equipment. Safeguard all stock and ensure adequate stock is on hand at all times. Perform work and travel will be required. Undertake required training to keep up to date with technology upgrades and
prescribed 3 days of the SLA's · Conduct client training Time management · Adhering to working hours, including cellphone, laptop, GPS etc. Stock management · Ensure optimum boot stock · Book in faulty parts and replace Complete down time report monthly · Complete monthly stock take report and submitted before the end of each communication skills · Previous experience in training customers on new products · Experience and or
must be able to perform the following tasks (but training will be provided); Installation of video surveillance Client’s personnel. Complete job cards, reports and stock control documents. General; Take care of company tools and equipment. Safeguard all stock and ensure adequate stock is on hand at all times. Perform work and travel will be required. Undertake required training to keep up to date with technology upgrades and
must be able to perform the following tasks (but training will be provided); Installation of video surveillance Client’s personnel Complete job cards, reports and stock control documents. General; Take care of company tools and equipment. Safeguard all stock and ensure adequate stock is on hand at all times. Perform work and travel will be required. Undertake required training to keep up to date with technology upgrades and
and provide support for SMEG customer functions. Train call centre staff on call avoidance and accurate on Job cards Provide technical and installation training to contractors/installers and assist with any failures. Ensure all returned stock is repaired and graded for B stock sales within the month of return
Certificate.
parts (stock) held in the store (e.g. blades, motors, etc.)