Maintenance and Rentals. With a strong focus on customer satisfaction and innovation, we pride ourselves currently seeking a vibrant and energetic Field Service Controller to join our team. The ideal candidate experience from the same industry. Control of Servicing, breakdowns and Preventive Maintenance of Forklifts Liaising with customers regarding status of jobs (ETA's on parts and booking jobs with customers once the technicians Job Cards Handle Job cards Queries for the Service Administration Department A minimum of 2 Years
skills Job Responsibilities: Servicing and Repair: Perform meticulous servicing and repairs on vehicles booked promptly of any service-related issues to ensure swift resolution and maintain customer satisfaction. Client bookings, checking in customers, and conducting follow-ups to provide exceptional service. Administrative Duties: cards with accurate and detailed information on service/repairs, ensuring thorough documentation. Parts based on vehicle identification to streamline service processes. Production Planning: Demonstrate your
compressed air systems and equipment within the service department. Requiring Technical knowledge and understanding skills with customers and internal departments Highly motivated, detailed orientated and customer focused fault diagnosis on air compressors. Carrying out servicing and repairs to various compressors and vacuum the field. Ensure customer service excellence to both internal and external customers. Interpreting and outs as and when required. Refrigeration dryer service work and troubleshooting As Specialist Recruiters
commission belt scales and conveyor equipment at customer sites worldwide Maintenance and Repair: Perform of installations, maintenance activities, and service reports Provide detailed technical reports to management and clients as needed Customer Interaction: Interface directly with customers to understand their requirements requirements, provide technical support, and ensure customer satisfaction. Develop and maintain strong relationships identify opportunities for upselling products and services. Provide technical expertise and support during
include managing aftersales and site service records, handling customer complaints and inquiries, coordinating administrative support to the Spares & Site Services department.
Key Responsibilitie
ge aftersales and site service records and databases.
standards. Ensure delivery of high level quality service and on time delivery of press vehicles. Duties actions ➢Maintain good relationships with customers, ensuring customer complaints are dealt with according vehicles in the department ➢Conduct Pre-delivery servicing of all new press vehicles ➢Run-in new press vehicles departments on technical issues ➢Conduct repairs, services and maintenance activities on all fleet/press issues, warranties, service and general repairs ➢Organisational, customer service, communication, interpersonal
established international customer base.
We supply more than 120 customers in over 20 countries and and excellent business practices provide our customers with peace of mind, first-class quality and reliable section responsible for ensuring that goods and services (in excess of R1 Billion Rand) are of the highest delivery of the world’s highest quality EMM to customers all over the world, directly from Mbombela (Nelspruit) procurement of goods services.
established international customer base.
We supply more than 120 customers in over 20 countries and and excellent business practices provide our customers with peace of mind, first-class quality and reliable section responsible for ensuring that goods and services (in excess of R1 Billion Rand) are of the highest delivery of the world’s highest quality EMM to customers all over the world, directly from Mbombela (Nelspruit) procurement of goods services.
established international customer base.
We supply more than 120 customers in over 20 countries and and excellent business practices provide our customers with peace of mind, first-class quality and reliable section responsible for ensuring that goods and services (in excess of R1 Billion Rand) are of the highest delivery of the world’s highest quality EMM to customers all over the world, directly from Mbombela (Nelspruit) procurement of goods services.
agricultural equipment Operations Monitor product and service quality and standards Evaluate operations for improvement environment Build Customer relationships Good communication skills with customers and dealers Administration experience in hydraulics and electronics Excellent Customer Relations background Have a mechanical background work outside of normal hours during breakdowns or service requirements CTC from R45 000 to R50 000