Effective management and oversight of customer service operations, including oversight of: Daily vehicle tracking systems (Auto Manage) Ensure that customers' service files are up-to-date and readily available
are seeking a highly motivated and customer-oriented Frontline Customer and Sales Support to join our team team. The role of a Frontline Customer and Sales Support position is to provide efficient and effective sales support, solutions, guidance and advisory service to the sales team, prospects and/or potential clients providing exceptional customer service and sales support to our clients. The Frontline Customer and Sales Support Support will report to the Customer Business Development Manager.
Ethos and Values:
Boksburg is looking for a junior service advisor. Customer Service: Greet customers, understand their needs, and schedule service appointments efficiently. Vehicle Inspection: Assess maintenance requirements and and communicate service recommendations. Quoting and Invoicing: Provide accurate service quotes and invoices coordinate service activities for timely repairs. Documentation: Maintain detailed records of customer interactions interactions and service history. Team Collaboration: Work with the service team to optimize workflow and
Boksburg is looking for a junior service advisor. Customer Service: Greet customers, understand their needs, and schedule service appointments efficiently. Vehicle Inspection: Assess maintenance requirements and and communicate service recommendations. Quoting and Invoicing: Provide accurate service quotes and invoices coordinate service activities for timely repairs. Documentation: Maintain detailed records of customer interactions interactions and service history. Team Collaboration: Work with the service team to optimize workflow and
capital equipment and service products fit for their purpose • Management of Key customer relationships • Developing equipment and service products fit for their purpose. • To ensure all aspects of customer relationships achieve established sales targets, understand the customer buying cycles and forecast future sales. • Thoroughly responsibility with accountability for allocated key customer relationships, maintaining effective and reliable project management role in developing and managing service and product support interventions including product
REPORTING TO : Capital Sales Manager Management of Key customer relationships Developing solutions to solve their equipment and service products fit for their purpose. To ensure all aspects of customer relationships achieve established sales targets, understand the customer buying cycles and forecast future sales. Thoroughly responsibility with accountability for allocated key customer relationships, maintaining effective and reliable project management role in developing and managing service and product support interventions including product
REPORTING TO : Capital Sales Manager Management of Key customer relationships Developing solutions to solve their equipment and service products fit for their purpose. To ensure all aspects of customer relationships achieve established sales targets, understand the customer buying cycles and forecast future sales. Thoroughly responsibility with accountability for allocated key customer relationships, maintaining effective and reliable project management role in developing and managing service and product support interventions including product
completed repairs and services to ensure they meet manufacturer specifications and customer expectations. • ensuring compliance with all regulations. • Manage customer complaints and ensure their timely and satisfactory satisfactory resolution. • Collaborate with the Service Manager on sales and marketing initiatives to boost management and organizational skills. • Strong customer service orientation. • Valid driver's license. Market
establish sales goals.
electronics. The company offers a range of products and services, including corrosion protection coatings, metal responsible for internal and external customer services and adherence to customer specific requirements related ensure achievement of high quality service in line with customer needs and organisational objectives laboratory Technicians and Assistants – Technical Service and its resources. • Generating of the TDSS and matters, in house and in the field, including customer plant manuals. • Organising general Technical