Technical Support Manager (POS24084)
Randburg
R 15 000 to R 18 000 per motors and Electric Fence and able to technically support the products
Technical Support Manager (POS2324055)
Roodepoort / West Rand
R 15 000 knowledge/qualifications & experience
Closing Date:
Alarm System Technical Support (POS24088)
Edenvale
R 15 000 to R 18 000 knowledge/qualifications & experience
Closing Date:
Duties:
client is looking for a Aftersales & Continuous Support Engineer to join their company.
Purpose
Purpose of the position:
Technical Support Technician at the client plays a crucial role in providing technical assistance and support service abilities Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow qualification Proven experience as a Technical Support Technician or in a similar technical role. In-depth
management of RMA processes Technical and design assistance to dealers on Lutron lighting & shading projects Minimum Requirements: - Min 3 years in a technical support role (Smart home industry preferred) - Strong IP
experience in a similar role
compliance.
Conduct and assist with product trial, Pr. Pr. & Pilot.
Support with any design changes
compliance. Conduct and assist with product trial, Pr. Pr. & Pilot. Support with any design changes