About the job The Technical Support Agent will be responsible for delivering exceptional client service escalations and complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries. It is the responsibility of the agent to ensure that all issues are thoroughly investigated Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
systems to improve commercial outcomes, such as a new agent portal or new data pipelines for core credit analytics
our dynamic team, you'll play a crucial role in providing top-notch support to both our internal staff and be the go-to person for resolving IT issues, providing support via a ticket-based system. Your day-to-day party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets
South Africa. Providing transportation services through a network of over 3500 agents worldwide. Description
South Africa. Providing transportation services through a network of over 3500 agents worldwide. Description
to innovation and excellence. We specialize in providing top-notch solutions that drive business success functional and technical requirements. Training and Support: Provide training and support to end-users, ensuring
to innovation and excellence. We specialize in providing top-notch solutions that drive business success requirements.
to innovation and excellence. We specialize in providing top-notch solutions that drive business success functional and technical requirements. Training and Support: Provide training and support to end-users, ensuring
process as well as excellent knowledge of user-centred design principles In-depth knowledge of agile methodology skills. About the company: The companies Vision: Provide Africa with Easy Access to Online Entertainment
Support Engineer, you will be responsible for providing advanced technical support to their clients across alerting routines. Knowledge of policies, procedures, training, and compliance requirements. Remote support experience opportunities in IT systems and service delivery. Conduct training sessions to maximize system utilization. Maintain specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope