logging and following up on calls Log calls on behalf of clients Test completed calls or queries from clients
logging and following up on calls Log calls on behalf of clients Test completed calls or queries from clients
escalation of any issues and calls. Ensure prompt feedback to all calls assigned and do follow ups with function – logging and maintaining all support calls Matric CompTia A Essential CompTia N or IT Diploma
systems to improve commercial outcomes, such as a new agent portal or new data pipelines for core credit analytics
Drive initiatives to improve data penetration, agent productivity, and operational performance. Interdepartmental
segments in small and medium business. Proactive calling of customers to build loyalty and improve affinity contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers
stakeholders. You will report to the Head of SAP Centre of Expertise (CoE) within Company Group Technology monthly/regular Manual Control (MCP) reviews. Log SAP OSS Calls for complex SAP Security issue and implement SAP
servers
in effective prioritization Knowledge of user-centred design principles Understanding design quality