Call Centre Agent Training Provided Jobs in Cape Town

Call Centre Agent - Cape Town

 Tsogo Sun

King William's Town

ever-growing family. We value our employees and provide them with the means to grow within the company offer that excites you, send in your application. Provide support to customers via Live Chat and Emails Guide websites Adhere to KPI structure Multi Skilled agent with outbound and inbound experience Ensuring that adaptability to different personality types 1 year call centre experience in the igaming sector .

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It Field/helpdesk Technician For Managed Service Provider

Cape Town City Centre

field work might be required to assist with support calls.

Support Technician Level 1

 Freerecruit

Kloof Street

About the job The Technical Support Agent will be responsible for delivering exceptional client service escalations and complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries. It is the responsibility of the agent to ensure that all issues are thoroughly investigated Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably

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Management Specialist Cape Town

 Apmc

Cape Town Region

any abnormalities, logging calls and following up with service providers and regions. This will include network faults according to Network Management Centre Fault Handling and Escalation Procedures within intervention including routine tests Providing technical leadership, training and support to staff Conducting reports Participating in departmental projects Providing support where required Matric essential, tertiary

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Assistant Manager Cape Town

 Exl

Cape Town Region

teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity recommendations to enhance controls and efficiency Providing motivation, coaching and feedback to team members members to enable them to improve their performance Provide inputs on process and system to the team QUALIFICATIONS Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity

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Assistant Manager

 Exl

Cape Town Region

teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity recommendations to enhance controls and efficiency Providing motivation, coaching and feedback to team members members to enable them to improve their performance Provide inputs on process and system to the team QUALIFICATIONS Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity

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Software Support Engineer Cape Town

 Datafin It Recruitment

Cape Town Region

Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is Procedures and ensure that these are always adhered to. Provide excellent customer service by developing and maintaining and treating everyone with courtesy and care. Provide 1st line user support to customers for tickets suite of technologies to provide world-class service to fulfil this role. Provide 1st line product support broad range of service requests for support by providing information to fulfil requests or enable resolution

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Customer Success Consultant

Somerset West

are often called upon to provide support to clients to be able to provide additional training on solutions skills.

Website Manager (e-commerce)

Somerset West

accuracy and quality.

3rd Line Support Milnerton

 The Support Force Ltd

Milnerton

articles to aid the teams and customers alike and providing email and telephone based technical support to line with agreed SLAs. You are the last port of call for the support team so your attitude towards tackling Support Consultant ideally from a Managed Service Provider background. You will assist in developing the passion for IT and providing outstanding customer service is essential. Providing 3rd line technical analysis specialist. Delivery of advanced technical training to the support team, to advance their skills.

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