– Perform system maintenance and updates whenever prompted and required – Regular troubleshooting of computers are running smoothly – Network and server maintenance, ensure the server licenses are up to date and
TRP, perform DR failover) Service Catalogue Maintenance (e.g. ServiceNow SC) Password changes (System workarounds where OEM fixes are pending System maintenance (e.g. DB indexing,) Remediate data errors (e
TRP, perform DR failover) Service Catalogue Maintenance (e.g. Remedy SC) Password changes (System accounts) workarounds where OEM fixes are pending System maintenance (e.g. DB indexing,) Remediate data errors (e
issues
standards Support the Implementation, support and maintenance of IT security compliancy and monitoring technologies
based on those requirements Provide support and maintenance to existing systems and solutions Liaise with
Operations teams to ensure that housekeeping and maintenance routines are defined, automated and executed the availability and performance metrics and maintenance plans for the platform in a manner that is readily
ERP(Enterprise Resource Planning) system setup (SAP), and maintenance is preferred at a minimum of 2 years. Effective
the 1-year IT plan.
Key Activities and Accountabilities: Ensure maintenance of the BI platform, including users' management